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iCapital Mobile App
Privacy Policy

This privacy policy is made on behalf of Capital Dynamics Sdn Bhd (Co. No. 171744-U) ("CDSB"). CDSB is committed to protecting your privacy and to compliance with the Personal Data Protection Act 2010 ("Act"). This privacy policy is formulated in accordance with the Act which describes how your information is collected and used and your choices with respect to your Personal Data. The following discloses CDSB's information gathering and dissemination practices for this website www.icapital.biz.

1. Information Collected

Our Web servers do not automatically recognise specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user's e-mail address unless the user supplies it.

We collect information about users during the registration process for certain parts of our site; through the use of cookies. When you request pages from our server, it automatically collects some information about your preferences, including your IP address. We use this to help diagnose problems with our server and to administer our site.

The user-supplied information collected through subscriptions and promotions or other similar vehicles is used to improve the content of our site or used for our marketing purposes. It is not shared with other organizations for commercial purposes unless specifically stated.

2. Purpose of Personal Data Collected

Personal Data that you provide to us voluntarily on our website and its other related channels will be processed for the following purposes ("Purposes"):

  • to complete transactions with you, manage and verify your subscription;
  • to understand and analyse our sales, and your needs and preferences;
  • to process exchanges or product returns;
  • to improve our services; and
  • to respond to requests or complaints.

Other purposes

CDSB may also use and process your data for other purposes such as:

  • to direct market to you;
  • to develop, enhance, market, and provide products and services to meet your needs; and
  • to enable you to participate in promotions and contests.

Although the precise details of the Personal Data collected will vary according to the specific purpose (such as subscriptions and promotions, etc.), whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:

  • Name;
  • Address;
  • Phone number(s);
  • Date of birth;
  • Email address;
  • Gender;
  • Identity card number or passport number;
  • Industry; and
  • Occupation.

You agree and consent to CDSB using and processing your Personal Data in the manner as identified in this notice.

3. Use and Disclosure

We may disclose your Personal Data to other companies within our group. These companies within our group will treat your Personal Data as confidential in accordance with this Privacy Policy and with all applicable Data Protection legislation and will process such Personal Data only for the Purposes and within the terms set out herein.

We use and disclose aggregated non-personally identifying information collected through this Website as part of our organisation's process of constantly improving this Website and/or business.

4. Impact of Non Provision of Personal Data

Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your subscription or request to us for any of the above purposes may not be accepted or acted upon, or your request to browse some information on this Website may be denied, or we will not be able to provide the full range of services through this Website.

5. Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or stored in servers located in Malaysia or off-site in Singapore and operated by our service providers.

Any Personal Data supplied by you will be retained by our organisation as long as necessary for the fulfilment of the purposes stated in (2) above or is required to satisfy legal, regulatory, accounting requirements or to protect our interests.

We do not offer any online facilities for you to delete your Personal Data held by us. Please refer to (15) below for access to your Personal Data.

6. How Email and 'Contact Us' Messages are Being Handled

We may preserve the content of any email or "Contact Us" online feedback or other electronic message that we receive.

Any personal data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.

The message content may be monitored by our service providers or employees for purposes including compliance auditing and maintenance or where email abuse is suspected.

7. Communication or Utilisation Data

Through your use of telecommunications services to access this Website, your communications data (e.g., Internet protocol address) or utilisation data (e.g., information on the beginning, end, and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.

To the extent that there is a compelling necessity, the collection, processing, and use of your communications or utilisation data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

8. Automatic Collection of Non-Personal Data

When you access this Website, we may automatically (i.e., not by registration) collect non-personal data (e.g., your computer's or mobile device's Internet Protocol (IP) address, type of Internet browser, and your device's operating system, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed). We make use of Google Analytics to keep track of how visitors make use of our website.

We use information we collect and to be shared with the rest of the Group, including information from your use of our Website, to improve our Services, develop new offerings, and enhance and personalise your experience on our Website.

We may use your Personal Data to send you important messages regarding our Services as well as marketing materials that we think may be of interest to you. If you decide at any time that you no longer wish to receive marketing communications from us, please let us know.

9. Cookies

When you view this Website, we may store some data on your computer in the form of a "cookie" to automatically recognize your personal computer next time you visit. Cookies are small data files that we transfer to your computer's or mobile's hard disk for record-keeping purposes and to understand how the website is being used. We may use "persistent cookies" to save your username and login password for future logins to our Website. We may also use "session ID cookies" to enable certain features of our Website, to better understand how you interact with our Website services.

We may use technologies that are similar to cookies, such as pixel tags (pixels, web beacons, clear GIFs), local storage, or other similar means, to achieve our above-mentioned objective. A pixel tag is generally an image, typically a single pixel, that is not visible to the user but can be associated with a cookie on the user's hard drive.

If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies, or to receive a warning before a cookie is stored. Certain Internet browsers have a "Do Not Track" option, but our website does not respond to them because there is no accepted standard on how to respond to this option.

If you do not accept cookies, however, you may not be able to use all aspects of the Website. Cookies placed on your device may remain stored on your computer or mobile device until you remove them.

By accepting this Privacy Policy and by using our Website, you are consenting to permit the use of cookies by CDSB.

10. Confidentiality

Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.

Any questions, comments, suggestions, or information other than Personal Data sent or posted to this Website or any part of this Website by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

11. Security

This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When a user is asked to provide his/her credit card information, we provide a secure environment through our partners' systems (using industry-standard SSL or SET protocols) for this purpose.

The standard lock icon on the browser indicates that the page the user is viewing is secured.

For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. So while we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us, and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification, or disclosure.

We do not encourage users to submit any personal data through our website using an unsecure computer, as the security of the computer could have been compromised.

A username and password may be essential for you to use some sections of this Website. For your own protection, we require you to keep these confidential and to change your password regularly (if required).

We do not store credit card information such as credit card numbers and CVC numbers. The credit card data is forwarded to the payment gateway through a secured connection when the user makes a payment.

The user's password is encrypted as a standard industrial practice.

12. Links

This site contains links to other sites. CDSB is not responsible for the privacy practices or the content of such sites. By clicking on such links, you will be directed to the third party鈥檚 website or services, which have different rules on the use of personal information, and you are advised to read the third party鈥檚 policy on privacy and data protection.

13. Right of Access to Personal Data

Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading, or not up-to-date. If you have any questions regarding this Privacy Policy, or if you wish to request access to your Personal Data, or if you wish to correct your Personal Data, or if you wish to withdraw your consent to us for the processing of your Personal Data for the purposes as set out in (2) above, or for the transfer of your Personal Data to the parties stated in (3) above, you may send your request in writing to the following address:

Capital Dynamics Sdn Bhd (171744-U)

16.01A, 16th Floor, Plaza First Nationwide
No. 161, Jalan Tun H. S. Lee
50000 Kuala Lumpur, Malaysia

Email: myaccount@icapital.biz

14. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy from time to time without prior notice. We advise that you check this Privacy Policy on a regular basis.